Term and Conditions

Welcome to Outdoor Camps Store (“we,” “our,” or “us”). By accessing our website at outdoorcampsstore.com and making purchases from us, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website or purchasing our products.

Outdoor Camps Store specializes in providing high-quality outdoor gear, emergency preparedness supplies, and adventure equipment to explorers and preparedness-minded individuals worldwide. Our products are designed to support your adventures and preparedness goals with reliability and quality.

2. User Obligations and Responsibilities

2.1 Account Creation

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

2.2 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Use our website to infringe upon any intellectual property rights
• Provide false or misleading information

2.3 Age Restrictions

You must be at least 18 years old to purchase from our website or have parental consent to use our services.

2.4 Geographic Restrictions

Our services are available to customers worldwide, excluding Asia and certain remote regions. By placing an order, you confirm that you are located in a region we serve.

3. Products and Services Description

3.1 Product Information

We strive to provide accurate descriptions and images of our products, which include:

• Emergency radios and communication devices
• Food storage and emergency food supplies (Augason Farms, Alpineaire, 30 Day Buckets)
• Outdoor cooking equipment and appliances
• Backpacks, bags, and camping accessories
• Tools and equipment (axes, handles, accessories)
• Air purification systems and personal care items

However, we do not warrant that product descriptions, images, or other content are completely accurate, reliable, or error-free.

3.2 Product Availability

All orders are subject to product availability. If an item is out of stock, we will notify you and may cancel the item from your order or provide an estimated restock date.

3.3 Pricing

All prices are shown in US dollars. We reserve the right to change prices at any time without notice, but such changes will not affect orders already placed.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

4.3 Order Confirmation

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email constitutes our acceptance of your order and forms a contract between us.

4.4 Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation with tracking information once your order has been shipped.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 business days after shipment.

5.2 Delivery Times

Estimated delivery times are provided as guidelines only. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other unforeseen circumstances.

5.3 International Orders

International customers are responsible for:

• Any customs duties, taxes, or import fees
• Providing accurate and complete shipping information
• Complying with all import regulations of their country

5.4 Risk of Loss

All products purchased from our website are delivered to you by a carrier. Title and risk of loss pass to you upon our delivery to the carrier.

6. Returns, Refunds, and Exchanges

6.1 Return Policy

We offer a 15-day return policy from the date of delivery. To be eligible for return:

• Items must be unused and in their original packaging
• All tags and accessories must be attached
• You must have the original proof of purchase

6.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• All food products (once opened)
• Opened personal care items
• Products without their original packaging
• Used, damaged, or altered items

6.3 Return Process

To initiate a return:

1. Contact our customer service at [email protected] within 15 days of delivery
2. Provide your order number, product details, and reason for return
3. Wait for authorization and instructions from our team
4. Securely package the item and ship to the provided address

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

6.4 Refunds

Refunds are processed within 5-7 business days after we receive and approve your return. Refunds are issued to the original payment method:

• Visa/MasterCard/JCB: 5-10 business days to appear on your statement
• PayPal: 3-5 business days to appear in your account

6.5 Exchanges

Exchanges are subject to product availability. Your new item will be shipped once the return is processed. Standard shipping rates apply unless the exchange is due to our error.

6.6 Adventure Ready Guarantee

If you receive a defective item, contact us immediately for a replacement. We will cover return shipping costs for defective items—it’s our guarantee to you.

7. Intellectual Property

7.1 Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Outdoor Camps Store or its content suppliers and is protected by international copyright laws.

7.2 Trademarks

“Outdoor Camps Store” and our logo are trademarks of our company. You may not use these marks without our prior written permission.

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of the website or its contents.

7.4 User Content

By submitting any content to our website (including reviews, comments, or photos), you grant us a perpetual, royalty-free, worldwide license to use, modify, and display that content.

8. Limitation of Liability

8.1 Product Use

Outdoor Camps Store products are designed for specific uses as described. You are responsible for:

• Reading and following all product instructions and warnings
• Using products in a safe and appropriate manner
• Determining the suitability of products for your specific needs

We are not liable for any injury, damage, or loss resulting from the misuse or improper application of our products.

8.2 Website Availability

We strive to keep our website available 24/7 but are not liable for any downtime, whether planned or unplanned.

8.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.

8.4 Maximum Liability

In no event shall Outdoor Camps Store’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using this website or purchasing products.

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California, USA. Any disputes arising from these terms or your use of our website will be resolved in the courts of Sacramento County, California.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information